How can we make it easier to join trade unions?

What’s the most important page on a union website? I’d suggest it’s not the home page, or even the General Secretary’s biography, but the online joining form.

In many unions, a majority of members are now joining online. But too often the forms that they use to do so are letting us down.

Continue reading How can we make it easier to join trade unions?

User needs for union joining forms

Union joining forms are an important but often overlooked step in union organising. You need a process to get people into the union, check applicability in some cases, gather their contact data and set up appropriate payment routes.

Sometimes this means the forms get more complicated than they need to be. Having one guaranteed interaction with a new member means there’s a chance to gather lots of information that unions may or may not need in the future.  However that can bloat forms and put people off from joining due to complexity or concern at sharing data.  Continue reading User needs for union joining forms