The ACTU’s Union Innovation Hub is a really ambitious program of group-buying and co-design for core membership software for Australian unions, used by around 30 unions across different states, Chris Walton and Stephen Gargano joined us for a Digital Lab webinar, to talk about what they’ve done, and how they went about it.
I’ve been really keen to hear more about this one because it’s one of the union movements most ambitious collective investments globally at the moment. And as we’ve got a bunch of unions currently putting their own CRM systems under the microscope here in the UK, there could be a lot of takeaways for us from how they’ve approached the same issues.
Continue reading Building union CRM together – ACTU Union Innovation Hub case study