Getting the best deals on tech for unions – lessons from negotiation and group-buying at the ACTU

 Modern unions buy in so many different types of services. At the Australian union federation ACTU’s Union Innovation Hub we’ve looked across a huge range of them to try to save our unions money. In terms of digital tools, that’s included things like CRM, websites, survey tools, event tools, campaign tools, learning management systems, membership fee processing, you name it.

We do this predominantly through collective bargaining. That should hardly sound revolutionary to unions, but too often we preach it and train it, but we don’t do it ourselves. We buy the same thing many times over within the movement. Even within unions, we sometimes find each branch or region will purchase separately, as it’s not being co-ordinated.

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