TUC Digital Lab, Author at TUC Digital Lab

Building the jobs for tomorrow’s unions

Unions21 have a new report looking at how wider changes in the world of work around automation and data will mean changes in staff roles within unions.

Using dashboards to help unions understand Irish economic data

Simon Parry introduces a data dashboard project he worked on for Irish unions.

Over 100,000 people have now joined a union with Join Together

The Join Together SaaS joining and retention toolset supported by the TUC has now passed a milestone of 100K new union members recruited. Here’s to the next hundred thousand!

How Join Together revolutionised online member sign up for the NEU

A case study from Join Together on how they helped NEU to redesign their online joining process, and increase completed applications by 60%.

NASUWT: Notice period chatbot case study

EBM published this case study on their work with NASUWT, prototyping natural language enquiries to help members self-serve with advice.

Statement of principles to apply to the use of AI in physiotherapy

CSP have produced this helpful guidance for members and their employers in introducing or working with AI systems at work.

How ACV-CVS is using AI to process emails from members

Unions21 report on how Belgian union ACV-CVS is experimenting with AI to categorise and prioritise large numbers of incoming emails from members more effectively for their membership services team.

Add your voice: the first global study of AI in union work

Nick Scott at Unions21 is running a global survey into union attitudes to internal use of AI.

Job applications are the visible tip of the AI iceberg for unions

Nick Scott of Unions21 looks at how unions should respond to the growing use of AI in job applications.

Unions gather to share, learn and strategize on AI’s “perils and promises”

Report from a UNI Global summit on AI.