TUC Digital Lab, Author at TUC Digital Lab

AI is a total grift

The CWU’s John Chadfield reviews a new book on the hype around AI, and how it’s being used by unscrupulous employers and tech providers alike to cut roles, deregulate, and extract greater profits at the expense of workers.

Trade union website league table 2025

Simon Parry has maintained an annual check on the Domain Authority of union websites for more than a decade. He’s just updated it for 2025, showing how well different union sites are likely to rank in search engines. Check out where your union ranks this year.

Building the jobs for tomorrow’s unions

Unions21 have a new report looking at how wider changes in the world of work around automation and data will mean changes in staff roles within unions.

Using dashboards to help unions understand Irish economic data

Simon Parry introduces a data dashboard project he worked on for Irish unions.

Over 100,000 people have now joined a union with Join Together

The Join Together SaaS joining and retention toolset supported by the TUC has now passed a milestone of 100K new union members recruited. Here’s to the next hundred thousand!

How Join Together revolutionised online member sign up for the NEU

A case study from Join Together on how they helped NEU to redesign their online joining process, and increase completed applications by 60%.

NASUWT: Notice period chatbot case study

EBM published this case study on their work with NASUWT, prototyping natural language enquiries to help members self-serve with advice.

Statement of principles to apply to the use of AI in physiotherapy

CSP have produced this helpful guidance for members and their employers in introducing or working with AI systems at work.

How ACV-CVS is using AI to process emails from members

Unions21 report on how Belgian union ACV-CVS is experimenting with AI to categorise and prioritise large numbers of incoming emails from members more effectively for their membership services team.

Add your voice: the first global study of AI in union work

Nick Scott at Unions21 is running a global survey into union attitudes to internal use of AI.