Back around April 2022, our Senior Deputy General Secretary kicked off a big review of IT at CWU. It was a chance to look across the union at what we needed to do, including our core membership tools.
I thought the challenge of our old membership system contract coming to an end in 18 months could also be an opportunity to move to a more modern infrastructure that could better support innovation.
Continue reading Moving to Dynamics at CWU: a case study from discovery to delivery