A case study from Join Together on how they helped NEU to redesign their online joining process, and increase completed applications by 60%.
Continue reading How Join Together revolutionised online member sign up for the NEUCategory: What we’re reading
NASUWT: Notice period chatbot case study
EBM published this case study on their work with NASUWT, prototyping natural language enquiries to help members self-serve with advice.
Continue reading NASUWT: Notice period chatbot case studyStatement of principles to apply to the use of AI in physiotherapy
CSP have produced this helpful guidance for members and their employers in introducing or working with AI systems at work.
Continue reading Statement of principles to apply to the use of AI in physiotherapyHow ACV-CVS is using AI to process emails from members
Unions21 report on how Belgian union ACV-CVS is experimenting with AI to categorise and prioritise large numbers of incoming emails from members more effectively for their membership services team.
Continue reading How ACV-CVS is using AI to process emails from membersAdd your voice: the first global study of AI in union work
Nick Scott at Unions21 is running a global survey into union attitudes to internal use of AI.
Continue reading Add your voice: the first global study of AI in union workJob applications are the visible tip of the AI iceberg for unions
Nick Scott of Unions21 looks at how unions should respond to the growing use of AI in job applications.
Continue reading Job applications are the visible tip of the AI iceberg for unionsThe Digital Skills Shortfall
Grassroots union digital group Organise Lab release a new survey looking into the digital training needs and expectations of union reps.
Continue reading The Digital Skills ShortfallUnions gather to share, learn and strategize on AI’s “perils and promises”
Report from a UNI Global summit on AI.
Continue reading Unions gather to share, learn and strategize on AI’s “perils and promises”Trade union website league table 2024
Simon Parry looks at domain authority across UK union sites every year. He’s drawn up 2024’s table of positions and changes. Check it out here.
Continue reading Trade union website league table 2024How can unions and professional bodies address social media hate?
CSP’s Rob Yeldham has documented a discussion series he organised with unions and other organisations, looking at issues around social media and the growth of the far right.
Continue reading How can unions and professional bodies address social media hate?