This is a write up from a practical workshop we ran at the TUC on improving online joining processes in unions. We had 30 attendees with a broad range of staff functions including IT, comms, membership, organising and leadership, and representing 16 union organisations. Continue reading Improving online joining in unions – TUC workshop outcomes
What’s the most important page on a union website? I’d suggest it’s not the home page, or even the General Secretary’s biography, but the online joining form.
In many unions, a majority of members are now joining online. But too often the forms that they use to do so are letting us down.